Leo's Spaghetti Bar, 55 Fitzroy Street, Saint Kilda

Reviews

• James Stirling

  21.08.2018
  ★ ☆ ☆ ☆ ☆
  The experience that I encountered at Leo's was definitely not a pleasant one. (Their offer for "two for one pizza" was pretty misleading). They did not put on their sign that it excludes the gluten free base and really that is not very fair. If they are going to offer "two for one pizza" than they should also include "gluten free" as well. There was no flexibility and the lady that was there was not very friendly. All I am just saying is just to please have some flexibility, (I am sure that you do not sell much of the gluten free base pizzas and so it really would not have been too much of a big deal to include that in the "two for one". Not willing to be negotiable and flexible is not very fair really, if you have other customers who are allergic to gluten and they end up coming to your establishment and they do not get two for one pizza that actually means that promotion is only goes to certain types of people not good. It did not even state in the promotion excluding the gluten free base. Oh well not very impressed at all. I thought that the customer was "always right" by in this instance that does not seem to be the case. There would be other customers in the similar position who would feel like that they would be treated like a second class citizen. )-: because they are allergic to gluten and wheat.

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